Bella 21 Jumpsuit in ELITECH™️

When placing an order that includes both in-stock and pre-order items, please note that we ship complete orders only once all items are available. This means that if part of your order is on pre-order, the entire order will be held until those items are in stock and ready to be dispatched. For those who need their in-stock items sooner, we recommend placing separate orders for in-stock and pre-order items. This ensures that your available items are shipped immediately, without waiting for the pre-order items. We appreciate your understanding and are here to help you manage your orders as efficiently as possible.

AUSTRALIAN RETURNS:

To start a return, please create your return through our Returns Portal. You will find instructions there on how to complete your returns form and where to send your package. Make sure your returns package includes your name and order number, and ensure you have completed your returns form. Without a completed form, a store credit will be issued by default. Items returned without using our returns portal will not be accepted. 

AUSTRALIAN EXCHANGES: The fastest way to ensure you get what you want is to return the item you have and make a separate purchase for the new item. We currently offer 1 x free exchange where we post out your exchanged item free of charge for Australian customers only. 

USA RETURNS:

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. 

To start a return, please create your return through our Returns Portal. You will find instructions there on how to complete your returns form and where to send your package. Make sure your returns package includes your name and order number, and ensure you have completed your returns form. Without a completed form, a store credit will be issued by default. Items returned without using our returns portal will not be accepted.

The customer is responsible for return shipping costs to our address in Australia. You can source your own courier or postal service to send the items back to us. 

OTHER INTERNATIONAL RETURNS:

To start a return, please create your return through our Returns Portal. You will find instructions there on how to complete your returns form and where to send your package. Make sure your returns package includes your name and order number, and ensure you have completed your returns form. Without a completed form, a store credit will be issued by default. Items returned without using our returns portal will not be accepted. 

The customer is responsible for return shipping costs to our address in Australia. 

We do not offer direct exchanges for our international customers. Please place a new order for the item you wish to receive and submit a return for a refund of your original purchase.

You can always contact us for any return questions at hello@21scrubs.com.au.